| Environmental Dimension |
| • Promote green finance |
In order to drive sustainable growth in Thailand in the future, ICBC (Thai) Group intends to become a sustainable bank that promotes economic activities with concern for sustainability by determining ESG as part of the factors forconsideration of loan and investment.
|
| • Go green operation |
ICBC (Thai) Group promotes innovation and the use of technology for developing products and services to facilitate customers and manages environmental footprint in its organization by encouraging employees’ participation in consumption of utilities and resources in terms of 3R: Reuse, Reduce and Recycle as well as energy saving in order to reduce environmental impact.
|
Social Dimension |
| • Contribute and share benefits to stakeholders |
Since the commencement of its operation in Thailand, ICBC (Thai) Group is committed not only to be a financial institution that takes part in driving the economy of the country but also an organization that has social responsibility and contribute benefit to all stakeholders, adheres to the principle good corporate governance and being a good member of the society.
|
| • Ensure well-being and gender equality of staff |
ICBC (Thai) Group’s employees are valuable resources which are a fundamental to the growth and value creation of organization to develop towards sustainability. ICBC (Thai) Group will develop the potential employees as well as encourage and give them opportunities to be promoted equally under the established rules and policies as well as promotes employees’ participations in order to build a mutual understand of the ICBC (Thai) Group’s direction which will be able to drive the Group to grow for sustainability.
|
| • Promote learning culture |
One of the aspects of organizational culture that ICBC (Thai) Group places importance is the creation of a learning culture. Every year, the ICBC (Thai) Group provides learning and training programs that align with the dynamic requirements of financial and economic developments. ICBC (Thai) Group also prioritizes on regularly providing trainings on laws, rules and regulations to keep all employees updated and receive accurate information that will benefit to both the organization and its employees. Additionally, ICBC (Thai) Group encourages employees to be trained from external training institutions, both domestically and internationally in order to apply new information and knowledge to be benefit for the further development of ICBC (Thai) Group’s business operations.
|
| Governance |
| • Transparency in its business operations |
| ICBC (Thai) Group adheres to the principle of good corporate governance, transparency, fairness, auditability and business ethics as well as strictly adhering to the rules and regulations of all regulatory authorities as well as related laws. This will be fundamental to sustainable growth in the business operations and strengthen confidence for all stakeholders of ICBC (Thai) Group. |
| • Fair treatment to customers |
Fair treatment to customers is fundamental to ICBC (Thai) Group’s business operations aiming to provide
customers with fair services in terms of price and condition as well as convenient access to ICBC (Thai) Group’s products and services including taking care and solving problems within a timely manner which is important in supporting ICBC (Thai) Group’s ability to conduct business with sustainability and will be benefit to society as a whole. |
| • Promotion of risk management foundation |
| ICBC (Thai) Group strives to be the leading financial institution in Thailand by placing importance on systematic and effective risk control management covering various aspects of risk management as prescribed by the Bank of Thailand as well as the ICBC Group’s risk management guidelines to ensure that ICBC (Thai) Group has guidelines to prevent and reduce any kind of risk appropriately in a timely manner which will be a positive effect on the stability and strength of ICBC (Thai) Group and Thailand’s financial institutional system. |
